Purchase date is calculated based on the date of purchase as day "1". The refund period expires at midnight on the 30th day after purchase.
"Single Payment" products have a 30 day refund period*. Our refund policy for a Single Payment Product is that you may receive a refund, upon request, within 30 days of original purchase pursuant to individual product offers and conditions. Refunding of original purchase will also result in cancellation of any bonuses received with your original purchase.
Products with any length "trial" (free or otherwise) are non refundable. You must cancel via support ticket prior to your first scheduled payment to prevent being charged. No refunds will be provided for cancellations received after the transaction is completed. Cancellation is immediate. Pro-rated refunds for unused memberships will not be issued.
Memberships and/or Subscription Access Products that do not have a trial period have a 15 day refund period. Our refund policy is that you may receive a refund, upon request, if you cancel your membership within 15 days of originalpurchase (not most recent monthly membership payment date).
If you are past your refund period and do not want to be billed again in the future, you can request a Cancellation. Cancellation of membership immediately terminates membership access and prevents any future billings.You will also be cancelling any bonuses you received with your Membership.
For a refund you must request a refund via the support desk by completing a Cancellation Form.
Requests must be received in the correct format as a ticket in the support desk and received no more than 15 days from Membership/Subscription purchase, or 30 days from Single Payment purchase if no trial (free or otherwise) predated your first membership payment.
Refund requests submitted in any other manner (including via email to a personal email address of any member of the AMA Family or on Facebook) do not qualify as a submission for a request for refund.
*Refunds will be issued for single payment purchases for 30 days unless otherwise stated at time of purchase. Refunds are issued in the form of Store Credit and can be used to purchase any product we sell, including the ability to apply the balance of the refund to any monthly subscription.