Registration is not required to submit a ticket, but it is highly recommended as only registered users are able to log in and track ticket status from within the support desk.
Register for access here:
Please use the email address associated with your membership or purchased product so that we can link your accounts and get you the fastest possible service.
You will receive a welcome email from firstname.lastname@example.org and you MUST verify your email address in order to activate your account.
Be sure to add the email address email@example.com to your contacts and safe senders list to ensure you receive immediate updates to the status of your inquiry.
After you register for your account you can use the "My Activities" link in the top right corner to see all your open and previously resolved tickets.
If you send an email or reply to an email communication you receive from Brian your reply will be monitored and resolved by our Support Staff.