"Single Payment" products have a 30 day refund period*. Our refund policy for a Single Payment Product is that you may receive a refund, upon request, within 30 days of original purchase pursuant to individual product offers and conditions. Refunding of original purchase will also result in cancellation of any bonuses received with your original purchase. Refunds are issued in the form of Store Credit unless otherwise stated and can be used to purchase any product we sell, including the ability to apply the balance of the refund to any monthly subscription.
Products with any length "trial" (free or otherwise nonrefundable. You must cancel via support ticket prior to your first scheduled payment to prevent being charged. No refunds will be provided for cancellations received after the transaction is completed. Cancellation is immediate. Pro-rated refunds for unused memberships will not be issued.
Memberships and/or Subscription Access Products that do not have a trial period (and excluding the Whiz Sales Systems) have a 30 day refund period from initial purchase. Our refund policy is that you may receive a refund, upon request, if you cancel your membership within 30 days of original purchase.
If you are past your refund period and do not want to be billed again in the future, you can request a Cancellation. Cancellation of membership immediately terminates membership access and prevents any future billings. You will also be cancelling any bonuses you received with your Membership.
Transaction failure or failure to pay for any certain term of subscription will restrict your access until successful payment is made, failure to pay for an active subscription does not close your account or prevent future billing attempts. Refunds will not be issued to accounts where no request to terminate subscription via ticket were submitted.
For a refund you must request a refund via the support desk via a new support ticket, please retain this ticket confirmation for your records.
Requests must be received in the correct format as a ticket in the support desk and received no more than 30 days from Membership/Subscription purchase, or 30 days from Single Payment purchase.
Refund requests submitted in any other manner (including via email to a personal email address of any member of the AMA Family or on Facebook) do not qualify as a submission for a request for refund.
*Refunds will be issued for single payment purchases for 30 days unless otherwise stated at time of purchase. Refunds are issued in the form of Store Credit and can be used to purchase any product we sell, including the ability to apply the balance of the refund to any monthly subscription.